About Us:

At Hightide Inc., we are pioneers in the cannabis industry, dedicated to providing top-quality products and exceptional customer experiences. As we expand our footprint into Europe, we are seeking a dynamic and experienced Operations Manager (Independent Contractor role) to lead our new office in Berlin, Germany. This role is crucial for the successful establishment and growth of our operations in Germany, reporting to the Chief Operating Officer (COO).

Key Responsibilities:

• Office Management: Oversee smooth operations, equipment, and facilities maintenance. Implement office policies and procedures to improve efficiency.
• Startup Operations: Lead the establishment of the Berlin office, including logistics, procurement, and setup. Develop and execute project plans to ensure timely office launch. Coordinate with various departments to align startup activities.
• Retail Management: Supervise retail operations including staffing, inventory management, and customer service. Develop sales strategies to meet and exceed sales targets. Ensure high standards of store presentation and product merchandising.
• Real Estate & Leases: Identify suitable office and retail locations. Negotiate lease terms and manage lease agreements. Oversee property management and maintenance activities.
• Compliance & Regulations: Stay updated on local, state, and federal regulations regarding the cannabis industry. Ensure all operations comply with legal and regulatory requirements. Consult with regulatory bodies and ensure proper documentation and reporting.
• Financial Oversight: Prepare and manage budgets for the Berlin office. Monitor financial performance and implement cost-control measures. Generate financial reports and provide insights to senior management.
• Team Leadership: Recruit, train, and develop a high-performing team. Foster a positive and productive work environment. Conduct regular performance reviews and provide constructive feedback.
• Vendor & Supplier Management: Establish and maintain relationships with key vendors and suppliers. Negotiate contracts and ensure timely delivery of goods and services. Monitor supplier performance and address any issues promptly.
• Strategic Planning: Contribute to the development and execution of business expansion plans. Identify opportunities for growth and improvement. Collaborate with senior management to set strategic goals and objectives.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is a plus.
• Experience: Minimum of 5 years of experience in operations management, preferably in the retail or cannabis industry.
• Startup Experience: Proven experience in setting up and managing new office operations. Ability to manage the unique challenges of a startup environment.
• Retail Management: Strong background in retail management, including knowledge of sales strategies and customer service best practices. Experience in managing multiple retail locations is a plus.
• Real Estate Knowledge: Familiarity with real estate market trends, lease negotiations, and property management. Understanding of legal aspects related to real estate transactions.
• Compliance: In-depth knowledge of regulatory requirements and compliance issues related to the cannabis industry in Germany. Experience in preparing and maintaining compliance documentation.
• Leadership: Excellent leadership and team management skills. Ability to motivate and inspire a team to achieve business goals.
• Communication: Strong verbal and written communication skills in both English and German. Ability to effectively communicate with stakeholders at all levels.
• Problem-Solving: Ability to think strategically and solve complex problems. Strong analytical skills and attention to detail.
• Flexibility: Willingness to travel and adapt to changing business needs. Ability to work in a fast-paced and dynamic environment.

Why Join Us:

• Be part of an innovative and rapidly growing industry
• Opportunity to make a significant impact on our expansion into Europe
• Work with a passionate and dedicated team

The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

Additional Information About Us:

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant. High Tide (HITI) is uniquely built around the cannabis consumer, with wholly diversified and fully integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest non-franchised cannabis retail chain in Canada, with 162 current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in Canada.

Retail Innovation: Fastendr™ is a unique and fully automated technology that integrates retail kiosks and smart lockers to facilitate a better buying experience through browsing, ordering and pickup.

E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

High Tide consistently moves ahead of the currents, having been named one of Canada's Top Growing Companies in 2021, 2022 and 2023 by the Globe and Mail's Report on Business Magazine and was ranked number one in the retail category on the Financial Times list of Americas' Fastest Growing Companies for 2023. To discover the full impact of High Tide, visit www.hightideinc.com. 

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JOB CODE: 661604